Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/HSS/26/00003"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as res"},{"type":"text","text":"Safety Alert"},{"type":"text","text":" "},{"type":"text","text":"Melmore"},{"type":"text","text":"HSE Suggestion"},{"type":"text","text":"Ainsley Beachy"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78860"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Email for IncidentId:78860


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/HSS/26/00003 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:78860


# Preparing notification body #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"IncidentId","Value":78860},{"Key":"ClosedById","Value":267}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Incident Closure Validation Level 1 Event ###


Generating report.


## Sending notification to Site EHS user ##


## Notification to be send for these users: [5546]


## Sending email to Stephaine Scholten, UserId : 5546 for Incident Closure Validation notification ##


Converted to byte file


Sending Incident Closure Validation Email with Safety Alert PDF for IncidentId:78860


Initializing Email Service Client


Generating Email Request


Safety Alert Validation Level 1

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:78860


Osmo-x WhatsApp Message has been Sent


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


# Preparing notification body #


Sending Email for IncidentId:78860


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:78860


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/HSS/26/00003"},{"type":"text","text":"Safety Alert status updated to Closed., Comments are added as Closed"},{"type":"text","text":"Safety Alert"},{"type":"text","text":" "},{"type":"text","text":"Melmore"},{"type":"text","text":"HSE Suggestion"},{"type":"text","text":"Ainsley Beachy"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78860"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 10540


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending Task Assignment Notification for Task Id:16913


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0f968f5-d37e-3e1c-961d-2abc1df0c3a7


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24587.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/353ab536-c538-3daf-b55b-7b0efc8a9c7f


Push notification failed to send to a device 25403.


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78861},{"Key":"AssignedToID","Value":2550}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Adelina Chesnut, UserId : 2550 for assigned to notification ##


Sending Assigned To Email for IncidentId:78861


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket UXFIX6 is assigned to you related to 'Near miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78861


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78861


Initializing Email Service Client


Generating Email Request


Ticket UXFIX6 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"UXFIX6"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as closing"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Yorba Linda"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78861"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78861


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/7adfe596-5664-37a3-876e-f2c84b64b36c


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 26151.


# Push notification did not send #


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/5723786b-cabf-3592-8b0e-e81bf13f9c77


Push notification failed to send to a device 26152.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/0d827531-b36b-3665-8c34-26441f76cffc


Push notification failed to send to a device 26154.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/12bca985-d2b3-37a8-9e5b-d52da9a60105


Push notification failed to send to a device 26155.


# Checking for device existence #


# User device exists #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/d2946fb0-3654-3954-b097-3cfc017750bf


Push notification failed to send to a device 26156.


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/0d0df995-a3b7-3963-8c3a-96954525cc07


Unauthorized


Push notification failed to send to a device 26157.


Sending Email for IncidentId:78861


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket UXFIX6 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:78861


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000008412","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Adelina Chesnut"},{"type":"text","text":"Ticket"},{"type":"text","text":"UXFIX6"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as closing"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Yorba Linda"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78861"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 2866


# Fetching devices bypassing preferences (Single System Fallback) #


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78862},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78862


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78863},{"Key":"AssignedToID","Value":23157}]}


Sending Assigned To Whatsapp for IncidentId:78863


Sending WhatsApp notification for task assignment to user ID: 4395


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 433706


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000724","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/NIS/TXG/BL/26/00002"},{"type":"text","text":"20-Aug-2026"},{"type":"text","text":"Blasting Work"},{"type":"text","text":"Rosewood"},{"type":"text","text":" "},{"type":"text","text":"Requested by Karstine Benedict at 20-Aug-2026 05:41:25 PM"},{"type":"text","text":"Approve"},{"type":"text","text":"Adelinde Hamlet"},{"type":"text","text":"https://sandbox.oqsha.com/#/wp/view/211/433706"}]}]}}}


Executing sending push notification to the issuers


# Push Subject for Issuer P/GLTO/NIS/TXG/BL/26/00002


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":78864},{"Key":"InformToUserId","Value":5827}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 78864


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002062","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Merwin Barnette"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/UCC/26/00001"},{"type":"text","text":"testing"},{"type":"text","text":"Colver"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78864"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


Converted to byte file


## Safety Alert Email Sent to Merwin Barnette##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 78864


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/UCC/26/00001 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Fetching devices bypassing preferences (Single System Fallback) #


Sending Inform-To Push Notification for IncidentId: 78864


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/27140765-fe94-364d-b7c5-e9fca8aada8b


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 25135.


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 5771


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78864},{"Key":"OrgId","Value":248},{"Key":"AssignedToID","Value":5771}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 16918, UserId: 5771


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/TTT/26/00001


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


# Checking for device existence #


# User device exists #


Sending Task Assignment Notification for Task Id:16918


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/1af48ad3-b8f6-39b8-9526-d32e5929a8d3


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 12730.


# Push notification did not send #


### End Event Execution ###


Converted to byte file


PDF generation successfull


## Sending email to Zona Latham, UserId : 5771 for assigned to notification ##


Sending Assigned To Email for IncidentId:78864


Initializing Email Service Client


Generating Email Request


A Safety Alert T/FBYDW/UCC/26/00001 is assigned to you related to 'Unsafe Condition'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78864


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000860","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Zona Latham"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/UCC/26/00001"},{"type":"text","text":"testing"},{"type":"text","text":"Colver"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78864"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78864


Generating AWS SNS Request


Unauthorized


# Push notification did not send #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78864


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/UCC/26/00001 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/UCC/26/00001"},{"type":"text","text":"Safety Alert status updated to Assigned., Assigned To has been updated to 'Zona Latham', Due Date has been updated to '20-Aug-2026',"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"testing"},{"type":"text","text":"Colver"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78864"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78865},{"Key":"AssignedToID","Value":3970}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78865


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78865


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/66666e9a-2f97-3936-bca8-dc53108dbee2


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 5701.


# Push notification did not send #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78866},{"Key":"AssignedToID","Value":5191}]}


Generating report.


Converted to byte file


PDF generation successfull


Sending Assigned To Whatsapp for IncidentId:78866


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78866


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/2eb31efa-2234-3721-99c9-fd2490b01e13


Unauthorized


Push notification failed to send to a device 10035.


# Push notification did not send #


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/fffe4151-3247-30d1-926e-7592287402ae


Push notification failed to send to a device 22175.


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 433707


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003155","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/VIP/AIRJW/BL/26/00001"},{"type":"text","text":"21-Aug-2026"},{"type":"text","text":"Blasting Work"},{"type":"text","text":"Vinings"},{"type":"text","text":" "},{"type":"text","text":"Requested by Launa Landis at 20-Aug-2026 08:14:34 PM"},{"type":"text","text":"Approve"},{"type":"text","text":"Fate Elrod"},{"type":"text","text":"https://sandbox.oqsha.com/#/wp/view/211/433707"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Executing sending push notification to the issuers


# Push Subject for Issuer P/GLTO/VIP/AIRJW/BL/26/00001


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 433707


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/424e7d15-cec2-373b-9be2-ed16f16a7e1b


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 8720.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/5e90d657-89ff-3d90-a1b3-7338ac37de49


Push notification failed to send to a device 8722.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/34a024be-7aa7-38b8-9ae8-2aa915dd097b


Push notification failed to send to a device 9869.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a04f2267-6c33-3a5c-b115-58867e1c1423


Push notification failed to send to a device 16509.


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78867},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78867


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Assigned to Notification Event ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78868},{"Key":"AssignedToID","Value":11697}]}


Sending Assigned To Whatsapp for IncidentId:78868


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 433708


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002202","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/APA/RNA/BL/26/00002"},{"type":"text","text":"21-Aug-2026"},{"type":"text","text":"Blasting Work"},{"type":"text","text":"Bowers"},{"type":"text","text":" "},{"type":"text","text":"Requested by Onnermin Swatek at 20-Aug-2026 08:28:10 PM"},{"type":"text","text":"Approve"},{"type":"text","text":"Adam Toribio"},{"type":"text","text":"https://sandbox.oqsha.com/#/wp/view/211/433708"}]}]}}}


Executing sending push notification to the issuers


# Push Subject for Issuer P/GLTO/APA/RNA/BL/26/00002


Sending notification to issuers of the comapny regarding permit to work 433709


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002202","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/APA/RNA/BL/26/00003"},{"type":"text","text":"21-Aug-2026"},{"type":"text","text":"Blasting Work"},{"type":"text","text":"Bowers"},{"type":"text","text":" "},{"type":"text","text":"Requested by Onnermin Swatek at 20-Aug-2026 08:29:32 PM"},{"type":"text","text":"Approve"},{"type":"text","text":"Adam Toribio"},{"type":"text","text":"https://sandbox.oqsha.com/#/wp/view/211/433709"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Push Subject for Issuer P/GLTO/APA/RNA/BL/26/00003


# Preparing notification body #


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78869},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78869


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78870},{"Key":"AssignedToID","Value":11697}]}


Sending Assigned To Whatsapp for IncidentId:78870


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78870


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket EFOJ0K has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"EFOJ0K"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":"djdjdj"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78870"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78870


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/5b96d6b5-ea30-3f7f-a93c-80bc2c3bf28a


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 26172.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/33a177fa-9cad-3f74-bcad-0ceed0e94199


Push notification failed to send to a device 26174.


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555557635","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abi Cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"EFOJ0K"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":"djdjdj"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78870"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78871},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78871


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Assigned to Notification Event ###


Message : {"EventName":"TASK_CREATE_EHS_NOTIFICATION","EventArgs":[{"Key":"TaskId","Value":16920},{"Key":"OrgId","Value":211}]}


### Started process for Execution of Event : TASK_CREATE_EHS_NOTIFICATION ###


### Started processing for Task Creation Notification to site EHS Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Task Creation Notification to site EHS Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78872},{"Key":"AssignedToID","Value":11697}]}


Sending Assigned To Whatsapp for IncidentId:78872


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78870


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket EFOJ0K has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:78870


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78870


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/5b96d6b5-ea30-3f7f-a93c-80bc2c3bf28a


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 26172.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/33a177fa-9cad-3f74-bcad-0ceed0e94199


Push notification failed to send to a device 26174.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/86815b92-1c15-3cff-8651-39e37f278410


Push notification failed to send to a device 26175.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/b84b201d-3d95-37ea-be67-983b700a348c


Push notification failed to send to a device 26176.


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78873},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78873


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Assigned to Notification Event ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78874},{"Key":"AssignedToID","Value":11697}]}


Sending Assigned To Whatsapp for IncidentId:78874


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78874


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket VQFB4G has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78874


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/5b96d6b5-ea30-3f7f-a93c-80bc2c3bf28a


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 26172.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/33a177fa-9cad-3f74-bcad-0ceed0e94199


Push notification failed to send to a device 26174.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/86815b92-1c15-3cff-8651-39e37f278410


Push notification failed to send to a device 26175.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/b84b201d-3d95-37ea-be67-983b700a348c


Push notification failed to send to a device 26176.


# Checking for device existence #


# User device exists #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/6dbbcb11-b6b6-3a59-a274-c85a96e1b4a7


Push notification failed to send to a device 26177.


Sending Assigned To Whatsapp for IncidentId:78874


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 11697


# Fetching devices bypassing preferences (Single System Fallback) #


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":16922},{"Key":"OrgId","Value":211}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 1 Event ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78875},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78875


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":78876},{"Key":"InformToUserId","Value":5827}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 78876


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002062","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Merwin Barnette"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00001"},{"type":"text","text":"purpose"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78876"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Generating Safety Alert report.


## Safety Alert Email Sent to Merwin Barnette##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 78876


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/NMM/26/00001 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Fetching devices bypassing preferences (Single System Fallback) #


Sending Inform-To Push Notification for IncidentId: 78876


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/27140765-fe94-364d-b7c5-e9fca8aada8b


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 25135.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/c5a70c47-a953-30df-9a9e-882f02551fa2


Push notification failed to send to a device 26179.


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":78877},{"Key":"InformToUserId","Value":5827}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 78877


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002062","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Merwin Barnette"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00002"},{"type":"text","text":"kkkk"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78877"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


Converted to byte file


## Safety Alert Email Sent to Merwin Barnette##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 78877


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/NMM/26/00002 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Fetching devices bypassing preferences (Single System Fallback) #


Sending Inform-To Push Notification for IncidentId: 78877


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/27140765-fe94-364d-b7c5-e9fca8aada8b


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 25135.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/c5a70c47-a953-30df-9a9e-882f02551fa2


Push notification failed to send to a device 26179.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/6caca0a9-5a4b-39ee-9d9b-5487e60b06a4


Push notification failed to send to a device 26180.


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 267


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78877},{"Key":"OrgId","Value":248},{"Key":"AssignedToID","Value":267}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 16923, UserId: 267


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/TTT/26/00002


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### End Event Execution ###


Converted to byte file


PDF generation successfull


## Sending email to Hebert Eaton, UserId : 267 for assigned to notification ##


Sending Assigned To Email for IncidentId:78877


A Safety Alert T/FBYDW/NMM/26/00002 is assigned to you related to 'Near Misses'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78877


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00002"},{"type":"text","text":"kkkk"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78877"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Ended processing Assigned to Notification Event ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78877


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/NMM/26/00002 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00002"},{"type":"text","text":"Safety Alert status updated to Assigned., Assigned To has been updated to 'Hebert Eaton', Due Date has been updated to '20-Aug-2026',"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"kkkk"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78877"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


# Preparing notification body #


### Ended processing Update incident Event ###


### End Event Execution ###


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00002"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as hgggg"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"kkkk"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78877"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"IncidentId","Value":78877},{"Key":"ClosedById","Value":267}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Incident Closure Validation Level 1 Event ###


Generating report.


## Sending notification to Site EHS user ##


## Notification to be send for these users: [5827]


## Sending email to Merwin Barnette, UserId : 5827 for Incident Closure Validation notification ##


Converted to byte file


Sending Incident Closure Validation Email with Safety Alert PDF for IncidentId:78877


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Validation Level 1


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:78877


Osmo-x WhatsApp Message has been Sent


# Fetching devices bypassing preferences (Single System Fallback) #


Sending Validation Push Notification for IncidentId:78877


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/27140765-fe94-364d-b7c5-e9fca8aada8b


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 25135.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/c5a70c47-a953-30df-9a9e-882f02551fa2


Push notification failed to send to a device 26179.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/6caca0a9-5a4b-39ee-9d9b-5487e60b06a4


Push notification failed to send to a device 26180.


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Merwin Barnette"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"UserDivisions","Value":"HSE Suggestion, Near Misses, Unsafe Act, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Colver"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"osm05716@osmosys.co"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Merwin Barnette"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":"HSE Suggestion, Near Misses, Unsafe Act, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Colver"},{"Key":"Email","Value":"osm05716@osmosys.co"},{"Key":"MobileNumber","Value":"+912000002062"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 11697


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Vitus Howze"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Galecto Inc."},{"Key":"UserDivisions","Value":"Unsafe Act, Unsafe Condition, Near miss"},{"Key":"UserIncidentSites","Value":"Yorba Linda"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"osm11285@osmosys.co"}]}


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Vitus Howze"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Galecto Inc."},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":"Unsafe Act, Unsafe Condition, Near miss"},{"Key":"UserIncidentSites","Value":"Yorba Linda"},{"Key":"Email","Value":"osm11285@osmosys.co"},{"Key":"MobileNumber","Value":"+912000003203"}]}


Sending WhatsApp notification for task assignment to user ID: 2550


Sending Task Assignment Email for TaskId: 16927, UserId: 2550


New Task Assigned - AT/GLTO/VYO/SVV/26/00002


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":78879},{"Key":"InformToUserId","Value":5827}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 78879


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002062","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Merwin Barnette"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00003"},{"type":"text","text":"w4tkg5jt"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Candis Rugg"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78879"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


Converted to byte file


## Safety Alert Email Sent to Merwin Barnette##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 78879


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/NMM/26/00003 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Push Notification for IncidentId: 78879


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/27140765-fe94-364d-b7c5-e9fca8aada8b


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 25135.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/c5a70c47-a953-30df-9a9e-882f02551fa2


Push notification failed to send to a device 26179.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/6caca0a9-5a4b-39ee-9d9b-5487e60b06a4


Push notification failed to send to a device 26180.


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Candis Rugg"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"UserDivisions","Value":"Near Misses, Unsafe Act, Unsafe Condition, HSE Suggestion"},{"Key":"UserIncidentSites","Value":"Colver, Eastpoint, Elmore City, Mathiston, Melmore, Washoe Valley"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"osm01349@osmosys.co"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Candis Rugg"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"UserUid","Value":"9160948628"},{"Key":"UserDivisions","Value":"Near Misses, Unsafe Act, Unsafe Condition, HSE Suggestion"},{"Key":"UserIncidentSites","Value":"Colver, Eastpoint, Elmore City, Mathiston, Melmore, Washoe Valley"},{"Key":"Email","Value":"osm01349@osmosys.co"},{"Key":"MobileNumber","Value":"+912000006052"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 267


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78879},{"Key":"OrgId","Value":248},{"Key":"AssignedToID","Value":267}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 16928, UserId: 267


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/TTT/26/00003


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### End Event Execution ###


Converted to byte file


PDF generation successfull


## Sending email to Hebert Eaton, UserId : 267 for assigned to notification ##


Sending Assigned To Email for IncidentId:78879


A Safety Alert T/FBYDW/NMM/26/00003 is assigned to you related to 'Near Misses'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78879


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00003"},{"type":"text","text":"w4tkg5jt"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78879"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Ended processing Assigned to Notification Event ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78879


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/NMM/26/00003 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00003"},{"type":"text","text":"Safety Alert status updated to Assigned., Reported By has been updated to 'Hebert Eaton', Assigned To has been updated to 'Hebert Eaton', Due Date has been updated to '21-Aug-2026',"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"w4tkg5jt"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78879"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


# Preparing notification body #


### Ended processing Update incident Event ###


### End Event Execution ###


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00003"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"w4tkg5jt"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78879"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"IncidentId","Value":78879},{"Key":"ClosedById","Value":267}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Incident Closure Validation Level 1 Event ###


Generating report.


## Sending notification to Site EHS user ##


## Notification to be send for these users: [5827]


## Sending email to Merwin Barnette, UserId : 5827 for Incident Closure Validation notification ##


Converted to byte file


Sending Incident Closure Validation Email with Safety Alert PDF for IncidentId:78879


Initializing Email Service Client


Generating Email Request


Safety Alert Validation Level 1


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:78879


Osmo-x WhatsApp Message has been Sent


# Fetching devices bypassing preferences (Single System Fallback) #


Sending Validation Push Notification for IncidentId:78879


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/27140765-fe94-364d-b7c5-e9fca8aada8b


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 25135.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/c5a70c47-a953-30df-9a9e-882f02551fa2


Push notification failed to send to a device 26179.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/6caca0a9-5a4b-39ee-9d9b-5487e60b06a4


Push notification failed to send to a device 26180.


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78877


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:78877


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00002"},{"type":"text","text":"Safety Alert status updated to Closed., Comments are added as Closed"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"kkkk"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78877"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Sending Email for IncidentId:78879


Sending Assigned To Whatsapp for IncidentId:78879


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00003"},{"type":"text","text":"Safety Alert status updated to Closed., Comments are added as Closed"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"w4tkg5jt"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/78879"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78880},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78880


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78880


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket GLGAY9 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"GLGAY9"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as sksjdj"},{"type":"text","text":"Ticket"},{"type":"text","text":"sdgg"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78880"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78880


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/2a1756b9-499d-3daa-80d0-5d9cdb7e4b25


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 26185.


# Push notification did not send #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555557635","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abi Cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"GLGAY9"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as sksjdj"},{"type":"text","text":"Ticket"},{"type":"text","text":"sdgg"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78880"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Sending Email for IncidentId:78880


Initializing Email Service Client


Generating Email Request


Ticket GLGAY9 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:78880


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"GLGAY9"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closed"},{"type":"text","text":"Ticket"},{"type":"text","text":"sdgg"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78880"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Unauthorized


# Push notification did not send #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555557635","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abi Cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"GLGAY9"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closed"},{"type":"text","text":"Ticket"},{"type":"text","text":"sdgg"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78880"},{"type":"text","text":"Oqsha Team"}]}]}}}


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###